Wednesday, 16 April 2014
Microsoft Lync Server 2013 Part B
This is the concluding installment to my short blog post series on Microsoft Lync Server 2013 which is based on what I learn on the video training course by CompuWorks on this software. You can have multiple devices ie webcam, microphone etc configured with in Lync Server and choose with in the settings what you use. You can also adjust things like the volume of the ringer and the volume of the caller's voice etc with in this. You can switch from one means of communication to another quite easily merely select the other medium during the call and this is useful if you have to send a file etc. In Lync you can go to a website and click on a phone number like where they have contact information even one that has letters in the number and it will automatically ask if you wish to call that number. In a video call it uses picture with in a picture technology, mostly a picture of you with in the picture of the person you are speaking to. You can include more than 2 people in a video call and it goes from one person's picture to another as each person speaks. Lync classifies missed calls the same as missed IM messages and they are displayed together. It displays the number of messages next to the icon and the number disappears once you listen to it. Voicemail is amazingly configurable and you can apply specific personalized recorded greetings to things like someone phoning from a certain number. There is also an automated greeting you can use. The simplest way to start a meeting is simply click the menu button, then meet now to start the online meeting then select the people who are joining it. There are also settings for more important meetings, things like who is the presenter, and who has permission to review the powerpoint slides prior to the meeting. These have to be configured quite often prior to meetings. Also next to each phone record or email message it tells you that person's status, useful if you need to get in touch with that person. I may try and review a book on Lync as this series is only an introduction and I would like to learn more about it.
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